UPS GROUND SHIPPING
Poler proudly offers FREE SHIPPING for ALL orders over $150 to contiguous USA destinations.
Most orders leave our warehouse within 3 to 4 business days, although placed during high volume periods such as holiday shopping and sales may take a little longer. Once your order is processed you will receive an email confirmation, and you will be emailed tracking information once your order leaves our warehouse.
UPS uses a zone system to calculate probable shipping days (see map below). Estimated shipping days apply only to M-F. Neither Poler nor UPS guarantees arrival dates for UPS ground shipments.
UPS Expedited Shipping
Need your Poler Outdoor Stuff fast? Poler offers your choice of 3 and 2 day UPS (United Parcel Service) expedited shipping. In addition, Poler promises that orders placed with expedited shipping by 12pm noon Pacific Standard Time will ship between 1-2 business days. Any order placed after noon PST will be shipped the following business day. Suppose you place an order on Monday at 11 am Pacific and you choose 2 day expedited shipping. Your order will ship on Monday (placed before noon) and you will receive it on Wednesday (2 days after it ships). If you placed the order after noon you will receive it on Thursday. If you placed the order on Saturday or any time after noon on Friday, you will receive it on Wednesday.
If you have any questions about our expedited shipping, please call Poler customer service at 503-764-9419. We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment that exceeds the normal processing and shipment time, please let us know us by email at firstname.lastname@example.org