You need to know the best questions to ask commercial movers before hiring them. This will be the best way to avoid surprises on a moving day. Also, asking the right questions will help you identify the best moving company to recruit.
With the right answers, you will be able to pick the best professionals to move your belongings from point A to point B.
Below are the key questions you need to ask before hiring a professional moving company
Q. What is the history of your moving company?
Begin by knowing the history of the company. Some moving companies have been in the business for many years while others are getting started.
Although it does not mean new office movers cannot offer reliable services, a long history can help you gauge the company’s skills and experience.
Q. Can you provide references for your service?
A reliable moving company should be able to provide testimonials. You should be able to get online reviews from past clients or by request. If you are searching for a moving company online, their website should have several online testimonials, reviews, and other important information showing whether they are reliable.
Q. Is the company insured, licensed, and bonded?
The best way to tell whether the moving company complies with the law is to ask whether it is a certified moving company. It should be registered and licensed to carry out the duties.
Besides, the company should be insured. If the company is insured, you can be certain that your items are safe while being moved. In case of an accident, you will be compensated.
Q. Are there any documents to read and sign before the moving day?
To know what involves your commitments and moving program, ask about the documentation. Ask the company whether there are documents you should read, sign and keep. Let them explain what you need to prepare for moving.
Q. How does the company calculate the cost of the move?
To understand the moving expenses, you need to ask the professional movers how they calculate the cost of the move. Have a rough estimate of shipping container cost in order to organize and declutter the stuff. Along with this, understand the insurance policy of the company. That means you may be eligible for compensation or reimbursement for the value of the damaged items. Some movers charge by weight loaded to their truck, others by distance, and others by hour.
Knowing how every company charges will help you plan and choose the best depending on your belongings and your budget.
Q. Are there any additional fees?
Moves are different and professional movers have a different process of evaluating the costs associated with the moves. To ensure there are no surprises, you need to ask if there are any additional charges.
Some of the extra charges you need to know are the flight charges. These are costs for carrying belongings up and downstairs, long carry charges (distance between your house and where the truck is packed), and elevator charges.
With this information, you will be able to estimate the amount you need to pay for the move.
Q. Can I be charged more if the moving truck arrives earlier than me?
If you are planning for a long-distance move, the moving truck may arrive before you. Therefore, you need to know whether you will be charged more if they arrive earlier or you are late.
Moving locally means you will arrive the same day but for a long-distance move, it may take two or more days. Therefore, you need to know whether additional fees are related to storage, warehouse, and others.
Q. Do you charge an extra fee for oversized items?
You also need to know whether you will pay more for any of your large sofa, bed, or dining table. Some companies charge more for oversized items such as pianos, pool tables, and safes.
Therefore, make sure you mention that you have an oversize item and whether you need to pay more for that piece.
Q. Do you offer packing services?
Another important question you need to ask is whether the company offers packing services. The services are packing and unpacking, crating, disassembling, and assembling.
If the company offers these services, you need to understand that the charges will be added to your moving costs. Also, you need to check whether they have their own packing materials or you need to get some.
Let them explain the packing services they offer, the cost, and things you need to prepare.
Q. Do you offer loading and unloading services?
You need to know who will be responsible for the loading and unloading. Keep in mind that moving delicate and heavy furniture needs skills and experience. Therefore, the movers should be well trained on how to lift and move heavy and delicate items.
Q. How regularly are the moving trucks serviced?
You need to know whether the moving trucks are regularly serviced. This is because a well-maintained truck is a sign of a reliable moving company.
Therefore ask about their truck maintenance schedule to be sure that your household items will arrive at your new home on time and unspoiled.
Q. Are the crew covered in case of an accident?
Some moving companies do not have insurance covers for their workers. Therefore, it is important to know whether the workers will be compensated in case of an accident when moving your items.
Although a company not offering the covers might not be an irresponsible company, you need to understand the reason and who is responsible in case of an accident.
There are several things you need to put into consideration when choosing a professional moving company. By asking the above questions, you will be in a good position to find the best mover for your belongings.
If you are moving your items to New York, NYC movers are some of the best movers to contact. They are reliable, insured, and certified for the job. In addition, the team is well trained and they have the right materials for the job.